Effective Date: September 18, 2025
Last Updated: September 18, 2025
This Privacy Policy describes how RedCastle Resources ("we", "our", or "us") collects, uses, and protects the personal information of users ("you", "your") when using the ASKTERRA platform ("App"). By creating an account, accessing, or using the App, you agree to the terms of this Privacy Policy.
We collect information to provide and improve our services to you. This includes information you provide directly, information collected automatically, and data from third parties.
Account Data: When you register for an account, we collect your name and email address.
Payment Data: If you purchase a subscription or service, we use a secure third-party payment processor (Stripe). We do not directly store your credit card or other sensitive payment information on our servers. This data is handled by our payment processor in compliance with industry standards.
Chat and Query Logs: All interactions with our geospatial AI, including your text prompts, geospatial queries, and the resulting outputs, are stored to provide the service, improve the AI's functionality, and for research purposes.
User-Uploaded Data: We collect and process geospatial data, such as shapefiles or imagery, that you upload to the platform for analysis. You retain all rights to the data you upload. We do not use your uploaded data for any purpose other than providing the service to you, unless you explicitly grant us permission.
Log Data: Our servers automatically record information, including your IP address, browser type, device information, and timestamps, to help us analyze usage, debug issues, and ensure security.
Cookies and Tracking: We use cookies and similar technologies to authenticate your session, maintain user preferences, and collect anonymous usage data for analytics. This includes:
You can manage your cookie preferences through our cookie consent banner or your browser settings. Analytics cookies are only set with your explicit consent.
We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage and improve our services. Google Analytics uses cookies to collect information about your use of our website, including:
This information is transmitted to and stored by Google on servers in the United States and other countries. Google may also use this data for its own advertising purposes. We have enabled IP anonymization in Google Analytics to enhance privacy protection.
You can opt-out of Google Analytics by:
For more information about Google Analytics and privacy, visit: https://policies.google.com/privacy
We use your information for the following purposes:
We implement reasonable and appropriate security measures to protect your information:
Encryption: Passwords are hashed using industry-standard encryption algorithms. Data in transit and at rest may also be encrypted.
Access Control: Access to sensitive data is restricted to authorized personnel only.
Regular Audits: We regularly audit our systems for vulnerabilities and apply necessary updates.
Disclaimer: No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
We do not sell or rent your personal information. We may share your information with the following parties:
Service Providers: Trusted third parties who assist us in operating our infrastructure, such as cloud hosting providers (e.g., Google Cloud), analytics services (Google Analytics), and payment processors (Stripe). These providers are bound by strict confidentiality agreements.
Legal Authorities: If required by law, court order, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at the email address provided below.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Our App is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under this age.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the App after any changes constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RedCastle Resources
Email: [email protected]
Analyze land cover, land use, and vegetation changes using Landsat and Sentinel-2 satellite imagery, with forecasted tree damage predictions, anywhere in the world.
Access powerful global, near real-time monitoring and damage forecasting through our intuitive chat interface.
ASKTERRA makes global, near real-time monitoring and damage forecasting accessible to everyone. Monitor changes in land cover, land use, and vegetation condition through a simple chat interface.
Get real-time outputs that are flexible and compatible with common web mapping platforms. Power users can also access individual services outside the chat interface.
In recent years, a wealth of powerful tools and platforms have made earth observation data more available than ever before. From satellite imagery archives to cloud-based processing and AI-powered analytics, the possibilities for understanding our planet are expanding rapidly. Yet, for many users, accessing and making sense of these resources remains a challenge—often requiring technical expertise, specialized software, or complex workflows.
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Access Landsat and Sentinel-2 data for comprehensive environmental analysis
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Simple, intuitive chat-based interface for accessing complex geospatial data